Enterprise Case Study

Anugraha Valve Castings Limited

S4 Public Cloud Support

Client Overview

AVCL is a steel casting foundry specializing in stainless steel and alloy steel castings.

Industry

Steel

Location

Coimbatore, Tamil Nadu

Project

S4 Public Cloud Support

Project Scope

S4 HANA 2502 Public Cloud Support encompassing comprehensive technical and functional operations.

Modules Implemented

FI CO SD MM PP QM PM FIORI HANA Cloud ADMIN RAP ABAP Cloud

Scope of Work

  • Support for S4 HANA Public Cloud environment
  • Comprehensive AWS landscape support
  • Management of 5 SAP instances
  • 24x7 P1 ticket support

Solution Highlights

  • Post go-live issues fixed rapidly
  • Smooth month-end operations achieved
  • 70% reduction in support tickets
Outcomes

Value Delivered

Proactive Delivery

Anticipating issues and optimizing systems efficiently.

SLA Met 100%

Perfect adherence to service level agreements.

AWS Support

Integrated cloud infrastructure management included.

Faster Turnaround

Accelerated response times and rapid issue resolution.

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