Enterprise Case Study

Rajiv Plastics Pvt. Ltd.

S4 HANA On Premise Support

Client Overview

Rajiv Plastics is one of Asia’s leading Color & Additive Masterbatch & Polymer Compound manufacturers established in 1978.

Industry

Plastic

Location

Mumbai

Project

S4 HANA On Premise Support

Project Scope

S4 HANA 2020 Support covering comprehensive functional and technical modules for a leading manufacturing enterprise.

Modules Implemented

FI CO SD MM PP QM PM FIORI HANA Cloud ADMIN ABAP HANA

Scope of Work

  • Support for S4 HANA 2020 landscape
  • Management of 7 SAP instances
  • Support for heavily customized SD/MM/PP/QM/FI developments
  • 24x7 P1 ticket support
  • E-Invoice & E-Way bill integration support

Solution Highlights

  • Post go-live issues fixed quickly
  • Smooth month-end FI & CO closing achieved
  • Tickets reduced by a massive 70%
Outcomes

Value Delivered

Proactive IT Transformation

Driving continuous improvement and modernizing IT operations for future readiness.

SLA Achieved 100%

Consistent adherence to strict service level agreements without any failure.

Faster Turnaround Time

Accelerated issue resolution and efficient support ticket processing mechanisms.

Successful Hyper Care

Seamless transition and business stabilization post go-live ensuring continuity.

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